Returns Policy
⚠️ Important Notice
MAGGIEQUEEN operates a no-return policy as a general rule. All sales are considered final unless the item is found to have a genuine quality defect.
01 · General Return Policy
We do not accept returns for change of mind, incorrect selection, or items that have been used or modified. We strongly recommend reviewing all product descriptions before purchasing.
02 · Quality Issue Returns
If your product has a genuine manufacturing defect, you may submit a return request. All quality-related requests are handled case-by-case and require documentation.
Resolution may include repair, replacement, or return depending on the circumstances.
03 · How to Submit a Return Request
Order number or receipt
Clear photos/video of the defect
When discovered and conditions
Model number and purchase date
Our team will contact you within 3–5 business days after receiving all documentation.
04 · Non-Returnable Items
- ✗ Items returned due to change of mind
- ✗ Used or modified products
- ✗ Consumable items
- ✗ Items without original packaging
Have a Quality Concern?
Email us at maggiequeen168@gmail.com with your documentation. We'll respond within 3–5 business days.
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